Innovation Survey

The Innovation Department at Lighthouse Worldwide Solutions exemplifies our commitment to knowledge, creativity, relationships, and communication. Please take a moment to fill out this survey so we may better serve you!

Survey

Our Innovation Department exists to make Lighthouse easier to understand, easier to learn, and easier to love from the inside out.

Our Innovation team is here to make your day-to-day smoother, not heavier.From Systems and Service to Sales and Operations, we want to be the group you call when you need clearer stories, sharper tools, and digital experiences that actually help you get work done.

As you move through this survey, think of us as your internal agency: tell us what slows you down, where the story feels off, and how we can better support your team across projects, training, and communication.

How clearly do you understand the mission and priorities of the Innovation Department?

The Innovation Department is new, so we’re still earning your trust.​

Our responsibilities span brand, training, storytelling, and digital experience, which means we touch everything from slide decks and sales tools to the LWS Corporate website and internal training content.

Your feedback here tells us where to show up first for your team, and how to make our support feel useful rather than like ‘one more thing’ in your inbox.

Marketing Pillar

Marketing is where the Lighthouse story meets the outside world, and your daily work is what makes that story real.
We want to support Systems, Service, Sales, Engineering, and every regional team with marketing that reflects real customer conversations, not just nice headlines.
Use this section to tell us how you want Lighthouse to show up in the market, how bold we can be with our story, and what tools would actually help you in front of customers and partners.

Education Pillar

For training, our goal is simple: help you feel confident in the field and in front of customers.
We want to partner with Systems, Service, and Operations to build training that matches how work actually happens in cleanrooms, labs, and on installs, not just in a classroom.

Your answers here tell us what skills need attention, which formats fit your schedule, and how the Innovation team can keep knowledge fresh and easy to access for every role.

What formats do you prefer for learning? (select all that apply)

Product Sponsorship Pillar

On product sponsorship, we see ourselves as your internal storytellers and coordinators for launches.
We want to support our product launches feel clear, consistent, and exciting for customers, while giving internal teams what they need before news goes public.

Your feedback here will help us build better launch playbooks, update cycles, and product stories that connect Engineering, Systems, Service, and Sales.

OEM Relationship Development Pillar

OEM relationships sit at the crossroads of product, service, and long-term partnership.

The Innovation team wants to support you with clearer stories, better tools, and shared standards so OEM conversations feel aligned instead of ad-hoc from region to region.

Use this section to tell us where you feel blind spots, what tools are missing, and how we can help you represent Lighthouse consistently with OEM partners.

Knowledge Center

The Knowledge Center and LWS website are where our history, training, and product information all come together.

Our team is responsible for making those experiences easier to search, easier to skim, and easier to share with customers and new teammates.

Your answers here tell us what content to prioritize, which paths are confusing, and how digital tools can better support your role day-to-day.

What types of content are most valuable to you in our Knowledge Center? (select all that apply)

Culture, process, and “how we are doing”

Innovation is not just new content or tools, it is how we listen and respond. This last section helps us understand whether you feel heard, whether your ideas move anywhere, and how the Innovation team can help create clearer paths from feedback to action.

Be candid here, so we can build better habits, not just better assets.

Overall, how would you rate your experience with us?

Subscribe to our Mailing List

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.