Popular Keywords

Categories

No Record Found

View All Results

Innovation Survey

Lighthouse’s new Innovation Department exists to make Lighthouse easier to understand, easier to learn, and easier to love from the inside out. OurĀ InnovationĀ team is here to make your day-to-day smoother, not heavier.ā€‹ From Systems and Service to Sales and Operations, we want to be the group you call when you need clearer stories, sharper tools, and digital experiences that actually help you get work done.

As you move through this survey, think of us as your internal agency: tell us what slows you down, where the story feels off, and how we can better support your team across projects, training, and communication.

Survey
The Innovation Department is new, so weā€™re still earning your trust.Ā Our responsibilities span brand, training, storytelling, and digital experience, which means we touch everything from slide decks and sales tools to the LWS Corporate website and internal training content.ā€‹

Your feedback will tell us where to show up first for your team, and how to make our support feel useful rather than like ā€˜one more thingā€™ in your inbox.

Marketing Pillar

Marketing is where the Lighthouse story meets the outside world, and your daily work is what makes that story real.

Over few months, we've gotten our footing, our priorities, and are perspectives on the future of proper support. Not just for marketing and sales teams, but for every team member both domestic and international. Support that reflects real customer conversations, not just nice headlines.ā€‹

Use this section to tell us how you want Lighthouse to show up in the market, how bold we can be with our story, and what tools would actually help you in front of customers and partners.

Education Pillar

For training, our goal is simple: help you feel confident in the field and in front of customers.ā€‹
We'll be partnering with Systems, Service, and Quality to build training that matches how work actually happens in cleanrooms, labs, and on installs, not just in a classroom.ā€‹

Your answers here will inform us which skills need attention, which formats fit your schedule, and how the Innovation team can keep knowledge fresh and easy to access for every role.

What formats do you prefer for learning? (select all that apply)

Product Sponsorship Pillar

On product sponsorship, we see ourselves as your internal storytellers and coordinators for launches.
We're ready to support our product launches in ways that feel clear, consistent, and exciting for customers, while giving internal teams what they need before news goes public.

Your feedback here will help us build better launch playbooks, update cycles, and product stories that connect Engineering, Systems, Service, and Sales.

Knowledge Center

The Knowledge Center and LWS website are where our history, training, and product information all come together.

Our team is responsible for making those experiences easier to search, easier to skim, and easier to share with customers and new teammates.

Your answers here tell us what content to prioritize, which paths are confusing, and how digital tools can better support your role day-to-day.

What types of content are most valuable to you in our Knowledge Center? (select all that apply)

Culture, process, and ā€œhow we are doingā€

Innovation is not just new content or tools, it is how we listen and respond. This final section helps us understand whether you feel heard, whether your ideas move anywhere, and how the Innovation team can help create clearer paths from feedback to action.

Please, be candid here, so we can build better habits, not just better assets.

How clearly do you understand the mission and priorities of the Innovation Department?
Overall, how would you rate your experience with us?

Subscribe to our Mailing List

Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.