{"id":23933,"date":"2025-05-01T15:28:46","date_gmt":"2025-05-01T22:28:46","guid":{"rendered":"https:\/\/www.golighthouse.com\/en\/?page_id=23933"},"modified":"2025-07-11T10:14:31","modified_gmt":"2025-07-11T17:14:31","slug":"customer-success-program-distributors","status":"publish","type":"page","link":"https:\/\/www.golighthouse.com\/en\/customer-success-program-distributors\/","title":{"rendered":"Customer Success Program Distributors"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"23933\" class=\"elementor elementor-23933\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-29b5145 e-flex e-con-boxed e-con e-parent\" data-id=\"29b5145\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1bb1e49 e-con-full e-flex e-con e-child\" data-id=\"1bb1e49\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e46f1c7 elementor-widget elementor-widget-spacer\" data-id=\"e46f1c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40f5d8c elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"40f5d8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">LWS Customer Success <span class=\"elementor-heading-title elementor-size-default elementor-inline-editing pen\" style=\"font-weight: bold;color: #ffd540\" data-elementor-setting-key=\"title\" data-pen-placeholder=\"Type Here...\">Program<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-360d3b6 elementor-widget elementor-widget-spacer\" data-id=\"360d3b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1122d5 elementor-headline--style-rotate elementor-widget elementor-widget-animated-headline\" data-id=\"f1122d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;slide&quot;,&quot;rotating_text&quot;:&quot;Continuous Support\\nSimplified Compliance\\nExpert Training\\nSeamless Upgrades\\nProactive Maintenance&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;rotate_iteration_delay&quot;:2500}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h5 class=\"elementor-headline elementor-headline-animation-type-slide\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Ensuring Their<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">\n\t\t\t\tContinuous&nbsp;Support\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tSimplified&nbsp;Compliance\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tExpert&nbsp;Training\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tSeamless&nbsp;Upgrades\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tProactive&nbsp;Maintenance\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/h5>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-ece1ab5 e-flex e-con-boxed e-con e-parent\" data-id=\"ece1ab5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a21378 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"9a21378\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 style=\"text-align: center;\" role=\"heading\" data-uw-rm-heading=\"level\" aria-level=\"1\">Elevate Your Client Partnerships with the Customer Success Program<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-afee920 e-flex e-con-boxed e-con e-parent\" data-id=\"afee920\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c19b72d elementor-widget elementor-widget-spacer\" data-id=\"c19b72d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0aff03b elementor-widget elementor-widget-heading\" data-id=\"0aff03b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Upsell Them to Better and Faster Product Support!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9399793 elementor-widget elementor-widget-text-editor\" data-id=\"9399793\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><p><strong><b>Your clients receive a new level of support moving from a legacy licensing model to a comprehensive Customer Success Program. <\/b><\/strong>Offer clients an all-inclusive package that combines software, support, and training-simplifying their operations while increasing your deal size. You\u2019re not just selling a product, you\u2019re delivering peace of mind, strengthening client loyalty, and future-proofing your partnerships.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-00ce105 e-con-full e-flex e-con e-child\" data-id=\"00ce105\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8400b0a elementor-widget elementor-widget-image\" data-id=\"8400b0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"635\" height=\"423\" src=\"https:\/\/www.golighthouse.com\/en\/wp-content\/uploads\/2025\/05\/Tech-Support-Staff-Ready-To-Help.png\" class=\"attachment-medium_large size-medium_large wp-image-23919\" alt=\"Tech Support Staff Ready To Help\" srcset=\"https:\/\/www.golighthouse.com\/en\/wp-content\/uploads\/2025\/05\/Tech-Support-Staff-Ready-To-Help.png 635w, https:\/\/www.golighthouse.com\/en\/wp-content\/uploads\/2025\/05\/Tech-Support-Staff-Ready-To-Help-300x200.png 300w\" sizes=\"(max-width: 635px) 100vw, 635px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-cdc2b3b e-con-full e-flex e-con e-child\" data-id=\"cdc2b3b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4719abb elementor-widget elementor-widget-heading\" data-id=\"4719abb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What Our Customer Success Program Includes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c04ad83 elementor-widget elementor-widget-text-editor\" data-id=\"c04ad83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><p><strong><b>All-Inclusive Software Access<\/b>:\u00a0Always stay up-to-date with the latest features, security enhancements, and performance upgrades. No more separate upgrade fees or outdated versions &#8211; our Customer Success Program keeps you current and supported.<\/strong><\/p><\/li><li><p><strong style=\"background-color: transparent;\"><b>Simplify Calibration<\/b><\/strong><span style=\"background-color: transparent;\">:\u00a0<\/span><span style=\"background-color: transparent;\">Instantly view your calibration status, calibration certificates, get automated quoting, and easily submit calibration requests.<\/span><\/p><\/li><li><p><strong><b>Remote System Health Checks<\/b><\/strong>:\u00a0<span style=\"background-color: transparent;\">Preventative maintenance on a timeline that works for your customer to maximize their uptime and reliability.<\/span><\/p><\/li><li><p><strong><b>Product Lifecycle Clarity<\/b><\/strong>:\u00a0Transparent access to product lists, calibration status, and lifecycle details.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b2b33d elementor-widget elementor-widget-heading\" data-id=\"6b2b33d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support: We\u2019re Here for You on Your Schedule<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea86c1a elementor-widget elementor-widget-text-editor\" data-id=\"ea86c1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>The new Customer Success Program offers true open-ended support from simple operation questions down to detailed instruction on how to meet compliance requirements. Our success support teams are dedicated to your customer&#8217;s success, reachable through phone, chat, or email. You will enjoy:<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b8e646 elementor-widget elementor-widget-text-editor\" data-id=\"0b8e646\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul class=\"marker:text-textOff list-disc\"><li><strong><b>24\/7 Global Support<\/b>:<\/strong>\u00a0\u201cFollow the sun\u201d model ensures help is always available for your customer.<\/li><li><strong><b>Easy Support Ticket Submission<\/b>:<\/strong>\u00a0Submit requests online, by phone, or through chat for rapid assistance.<\/li><li><strong><b>Comprehensive Knowledge Base<\/b>:<\/strong>\u00a0Access FAQs, training documents, and troubleshooting guides anytime.<\/li><li><strong><b>First-Contact Resolution<\/b>:<\/strong>\u00a0Most issues are resolved on their first interaction with our skilled support team.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bbc570 elementor-widget elementor-widget-heading\" data-id=\"3bbc570\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Training: Empowering Their Entire Team<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-521652f elementor-widget elementor-widget-text-editor\" data-id=\"521652f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"my-0\">We want to help your customers succeed. Our Customer Success Program includes:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cbf71cd elementor-widget elementor-widget-text-editor\" data-id=\"cbf71cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul class=\"marker:text-textOff list-disc\"><li><p class=\"my-0\"><strong><b>Remote &amp; On-Site Training<\/b>:<\/strong>\u00a0They can book sessions with our specialists for remote or on-site training (site travel costs apply). Ideal for onboarding new operators or administrators.<\/p><\/li><li><p class=\"my-0\"><strong><b>On-Demand Training Videos<\/b>:<\/strong>\u00a0Access a growing library of tutorials, including setup, how-to guides, and advanced workflows.<\/p><\/li><li><p class=\"my-0\"><strong><b>Live Webinars &amp; Tutorials<\/b>:<\/strong>\u00a0Training sessions and webinars covering new features, best practices, and advanced topics.<\/p><\/li><li><p class=\"my-0\"><strong><b>Refresher Courses<\/b>:<\/strong>\u00a0Keep the team sharp with periodic refresher training for both operators and administrators.<\/p><\/li><li><p class=\"my-0\"><strong><b>Customized Training<\/b>:<\/strong>\u00a0Tailored programs for company-specific needs.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-e0c2b13 e-con-full e-flex e-con e-child\" data-id=\"e0c2b13\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1340d1f elementor-widget elementor-widget-image\" data-id=\"1340d1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/www.golighthouse.com\/en\/wp-content\/uploads\/2025\/06\/Untitled-12-768x432.jpg\" class=\"attachment-medium_large size-medium_large wp-image-28680\" alt=\"Cleanroom workers looking at computer data\" srcset=\"https:\/\/www.golighthouse.com\/en\/wp-content\/uploads\/2025\/06\/Untitled-12-768x432.jpg 768w, https:\/\/www.golighthouse.com\/en\/wp-content\/uploads\/2025\/06\/Untitled-12-300x169.jpg 300w, https:\/\/www.golighthouse.com\/en\/wp-content\/uploads\/2025\/06\/Untitled-12-1024x576.jpg 1024w, https:\/\/www.golighthouse.com\/en\/wp-content\/uploads\/2025\/06\/Untitled-12-1536x864.jpg 1536w, https:\/\/www.golighthouse.com\/en\/wp-content\/uploads\/2025\/06\/Untitled-12.jpg 1920w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-0e3ff92 e-con-full e-flex e-con e-child\" data-id=\"0e3ff92\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-198b8a8 elementor-widget elementor-widget-heading\" data-id=\"198b8a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Software &amp; Hardware Upgrades<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80878b7 elementor-widget elementor-widget-text-editor\" data-id=\"80878b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul class=\"marker:text-textOff list-disc\"><li><p class=\"my-0\"><strong><span style=\"font-weight: bold; background-color: transparent;\">Upgrades Included<\/span>:<\/strong>\u00a0<span style=\"background-color: transparent;\">Software upgrades \/ license costs are covered in the Customer Success Program-no surprise charges.<\/span><\/p><\/li><li><p class=\"my-0\"><strong><span style=\"font-weight: bold; background-color: transparent;\">Remote Re-Validation<\/span>:<\/strong>\u00a0<span style=\"background-color: transparent;\">Is now included with this program; on-site validation available for an additional travel fee.<\/span><\/p><\/li><li><p class=\"my-0\"><strong><span style=\"font-weight: bold; background-color: transparent;\">Addendums<\/span>:<\/strong>\u00a0<span style=\"background-color: transparent;\">IQ (Server specs &amp; software version) and OQ (for new software versions) included for compliance.<\/span><\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-e29272d e-con-full e-flex e-con e-child\" data-id=\"e29272d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d26af24 elementor-widget elementor-widget-image\" data-id=\"d26af24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"438\" src=\"https:\/\/www.golighthouse.com\/en\/wp-content\/uploads\/2025\/07\/ApexR-Yoda.png\" class=\"attachment-medium_large size-medium_large wp-image-29160\" alt=\"ApexR03 shown in an automated production line\" srcset=\"https:\/\/www.golighthouse.com\/en\/wp-content\/uploads\/2025\/07\/ApexR-Yoda.png 768w, https:\/\/www.golighthouse.com\/en\/wp-content\/uploads\/2025\/07\/ApexR-Yoda-300x171.png 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-57ebd7f e-con-full e-flex e-con e-child\" data-id=\"57ebd7f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33fb4de elementor-widget elementor-widget-heading\" data-id=\"33fb4de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Product Lifecycle &amp; Calibration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75fbbc1 elementor-widget elementor-widget-text-editor\" data-id=\"75fbbc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul class=\"marker:text-textOff list-disc\"><li><p class=\"my-0\"><strong><b>Automated Calibration Management<\/b>:<\/strong>\u00a0View calibration status and certificates, and receive automated service quotes.<\/p><\/li><li><p class=\"my-0\"><strong><b>System Health Checks<\/b>:<\/strong>\u00a0Preventative maintenance recommended quarterly for optimal performance.<\/p><\/li><li><p class=\"my-0\"><strong><b>Lifecycle Transparency<\/b>:<\/strong>\u00a0Clear view of each product\u2019s lifecycle and support status.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f52f66 elementor-widget elementor-widget-heading\" data-id=\"1f52f66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Seamless Transition from SLA to Customer Success Program<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38e81ca elementor-widget elementor-widget-text-editor\" data-id=\"38e81ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul class=\"marker:text-textOff list-disc\"><li><p class=\"my-0\"><strong><b>SLA Conversion<\/b>:<\/strong>\u00a0Any remaining value on their previous SLA will be credited toward the new Customer Success Program.<\/p><\/li><li><p class=\"my-0\"><strong><b>All-Inclusive Support<\/b>:<\/strong> No more unexpected fees. This program covers everything from product handoff to software upgrades and support.<\/p><\/li><li><p class=\"my-0\"><strong><b>Updated Terms &amp; Conditions<\/b>:<\/strong>\u00a0Customers can review our updated agreements to ensure clarity and compliance.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-d425606 e-con-full e-flex e-con e-parent\" data-id=\"d425606\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aeac6e8 elementor-headline--style-rotate elementor-widget elementor-widget-animated-headline\" data-id=\"aeac6e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;slide&quot;,&quot;rotating_text&quot;:&quot;Succeed!&quot;,&quot;rotate_iteration_delay&quot;:3500,&quot;loop&quot;:&quot;yes&quot;}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2 class=\"elementor-headline elementor-headline-animation-type-slide\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">We Help Them<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">\n\t\t\t\tSucceed!\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/h2>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a4f8f1 elementor-widget elementor-widget-spacer\" data-id=\"6a4f8f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-755d735 elementor-widget elementor-widget-text-editor\" data-id=\"755d735\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default elementor-inline-editing pen\" style=\"text-align: center;\" contenteditable=\"true\" data-elementor-setting-key=\"title\" data-pen-placeholder=\"Type Here...\"><span style=\"color: #ffffff;\">We offer price plans for small, medium, and large facilities. <\/span><span style=\"color: #ffd540;\">Get your quote now.\u200b<\/span><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e53452 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"1e53452\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:+1-458-505-2079\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Call to Discuss<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df36108 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"df36108\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/la11-core1.sfdc-lywfpd.salesforceliveagent.com\/content\/s\/chat?language=en_US&#038;org_id=00DA0000000HQJp&#038;deployment_id=5723m000000Qgr0&#038;sid=e9687da6-9da4-4615-9bc3-d1f4a97e6e95#deployment_id=5723m000000Qgr0&#038;org_id=00DA0000000HQJp&#038;button_id=5733m000000Qem8&#038;session_id=e9687da6-9da4-4615-9bc3-d1f4a97e6e95\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Instant Chat<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40868a8 elementor-align-center elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-button\" data-id=\"40868a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.golighthouse.com\/en\/contact-us\/\" id=\"btn1\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quote Me!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3840f02 elementor-align-center elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-button\" data-id=\"3840f02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.golighthouse.com\/en\/contact-us\/\" id=\"btn2\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quote Me!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-922ee95 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"922ee95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\" id=\"btn3\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send Me A Quote<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bab51b elementor-widget elementor-widget-spacer\" data-id=\"3bab51b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-c10e586 e-con-full lws-hidden e-flex e-con e-parent\" data-id=\"c10e586\" data-element_type=\"container\" data-e-type=\"container\" id=\"sect1\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-b14119c e-con-full lws-hidden e-flex e-con e-parent\" data-id=\"b14119c\" data-element_type=\"container\" data-e-type=\"container\" id=\"sect2\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-897c78b e-con-full lws-hidden e-flex e-con e-parent\" data-id=\"897c78b\" data-element_type=\"container\" data-e-type=\"container\" id=\"sect3\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e47a31 elementor-widget elementor-widget-shortcode\" data-id=\"3e47a31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"28309\" class=\"elementor elementor-28309\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-c3b95b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c3b95b8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-10f8bec\" data-id=\"10f8bec\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b39029f elementor-widget elementor-widget-heading\" data-id=\"b39029f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Success Program Quote<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-63b9754 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"63b9754\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2f0d07a\" data-id=\"2f0d07a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d09ac63 elementor-widget elementor-widget-html\" data-id=\"d09ac63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>@import url(https:\/\/fonts.bunny.net\/css?family=ibm-plex-sans:400,600);<\/style>\r\n<style>\r\n#_form_73_{font-size:14px;line-height:1.6;font-family:arial, helvetica, sans-serif;margin:0}#_form_73_ 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._logo{background-image:url(\"https:\/\/d226aj4ao1t61q.cloudfront.net\/jftq2c8s_aclogo_dk.png\")}#_form_73_ ._form_element{position:relative;margin-bottom:10px;font-size:0;max-width:100%}#_form_73_ ._form_element *{font-size:14px}#_form_73_ ._form_element._clear{clear:both;width:100%;float:none}#_form_73_ ._form_element._clear:after{clear:left}#_form_73_ ._form_element input[type=\"text\"],#_form_73_ ._form_element input[type=\"date\"],#_form_73_ ._form_element select,#_form_73_ ._form_element textarea:not(.g-recaptcha-response){display:block;width:100%;-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;font-family:inherit}#_form_73_ ._field-wrapper{position:relative}#_form_73_ ._inline-style{float:left}#_form_73_ ._inline-style input[type=\"text\"]{width:150px}#_form_73_ ._inline-style:not(._clear){margin-right:20px}#_form_73_ ._form_element img._form-image{max-width:100%}#_form_73_ ._form_element ._form-fieldset{border:0;padding:0.01em 0 0 0;margin:0;min-width:0}#_form_73_ ._clear-element{clear:left}#_form_73_ ._full_width{width:100%}#_form_73_ ._form_full_field{display:block;width:100%;margin-bottom:10px}#_form_73_ input[type=\"text\"]._has_error,#_form_73_ textarea._has_error{border:#F37C7B 1px solid}#_form_73_ input[type=\"checkbox\"]._has_error{outline:#F37C7B 1px solid}#_form_73_ ._show_be_error{float:left}#_form_73_ ._error{display:block;position:absolute;font-size:14px;z-index:10000001}#_form_73_ ._error._above{padding-bottom:4px;bottom:39px;right:0}#_form_73_ ._error._below{padding-top:8px;top:100%;right:0}#_form_73_ ._error._above ._error-arrow{bottom:-4px;right:15px;border-left:8px solid transparent;border-right:8px solid transparent;border-top:8px solid #FFDDDD}#_form_73_ ._error._below ._error-arrow{top:0;right:15px;border-left:8px solid transparent;border-right:8px solid transparent;border-bottom:8px solid #FFDDDD}#_form_73_ ._error-inner{padding:12px 12px 12px 36px;background-color:#FFDDDD;background-image:url(\"data:image\/svg+xml,%3Csvg width='16' height='16' viewBox='0 0 16 16' fill='none' xmlns='http:\/\/www.w3.org\/2000\/svg'%3E%3Cpath fill-rule='evenodd' clip-rule='evenodd' d='M16 8C16 12.4183 12.4183 16 8 16C3.58172 16 0 12.4183 0 8C0 3.58172 3.58172 0 8 0C12.4183 0 16 3.58172 16 8ZM9 3V9H7V3H9ZM9 13V11H7V13H9Z' fill='%23CA0000'\/%3E%3C\/svg%3E\");background-repeat:no-repeat;background-position:12px center;font-size:14px;font-family:arial, sans-serif;font-weight:600;line-height:16px;color:#000;text-align:center;text-decoration:none;-webkit-border-radius:4px;-moz-border-radius:4px;border-radius:4px;box-shadow:0 1px 4px rgba(31, 33, 41, 0.298295)}@media only screen and (max-width:319px){#_form_73_ ._error-inner{padding:7px 7px 7px 25px;font-size:12px;line-height:12px;background-position:4px center;max-width:100px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}}#_form_73_ ._error-inner._form_error{margin-bottom:5px;text-align:left}#_form_73_ ._button-wrapper ._error-inner._form_error{position:static}#_form_73_ ._error-inner._no_arrow{margin-bottom:10px}#_form_73_ ._error-arrow{position:absolute;width:0;height:0}#_form_73_ ._error-html{margin-bottom:10px}.pika-single{z-index:10000001 !important}#_form_73_ input[type=\"text\"].datetime_date{width:69%;display:inline}#_form_73_ select.datetime_time{width:29%;display:inline;height:32px}#_form_73_ input[type=\"date\"].datetime_date{width:69%;display:inline-flex}#_form_73_ input[type=\"time\"].datetime_time{width:29%;display:inline-flex}@media (min-width:320px) and (max-width:667px){::-webkit-scrollbar{display:none}#_form_73_{margin:0;width:100%;min-width:100%;max-width:100%;box-sizing:border-box}#_form_73_ *{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;font-size:1em}#_form_73_ ._form-content{margin:0;width:100%}#_form_73_ ._form-inner{display:block;min-width:100%}#_form_73_ ._form-title,#_form_73_ ._inline-style{margin-top:0;margin-right:0;margin-left:0}#_form_73_ ._form-title{font-size:1.2em}#_form_73_ ._form_element{margin:0 0 20px;padding:0;width:100%}#_form_73_ ._form-element,#_form_73_ ._inline-style,#_form_73_ input[type=\"text\"],#_form_73_ label,#_form_73_ p,#_form_73_ textarea:not(.g-recaptcha-response){float:none;display:block;width:100%}#_form_73_ ._row._checkbox-radio label{display:inline}#_form_73_ ._row,#_form_73_ p,#_form_73_ label{margin-bottom:0.7em;width:100%}#_form_73_ ._row input[type=\"checkbox\"],#_form_73_ ._row input[type=\"radio\"]{margin:0 !important;vertical-align:middle !important}#_form_73_ ._row input[type=\"checkbox\"]+span label{display:inline}#_form_73_ ._row span label{margin:0 !important;width:initial !important;vertical-align:middle !important}#_form_73_ ._form-image{max-width:100%;height:auto !important}#_form_73_ input[type=\"text\"]{padding-left:10px;padding-right:10px;font-size:16px;line-height:1.3em;-webkit-appearance:none}#_form_73_ input[type=\"radio\"],#_form_73_ input[type=\"checkbox\"]{display:inline-block;width:1.3em;height:1.3em;font-size:1em;margin:0 0.3em 0 0;vertical-align:baseline}#_form_73_ button[type=\"submit\"]{padding:20px;font-size:1.5em}#_form_73_ ._inline-style{margin:20px 0 0 !important}#_form_73_ ._inline-style input[type=\"text\"]{width:100%}}#_form_73_ .sms_consent_checkbox{position:relative;width:100%;display:flex;align-items:flex-start;padding:20px 0}#_form_73_ .sms_consent_checkbox input[type=\"checkbox\"]{float:left;margin:5px 10px 10px 0}#_form_73_ .sms_consent_checkbox .sms_consent_message{display:inline;float:left;text-align:left;margin-bottom:10px;font-size:14px;color:#7D8799}#_form_73_ .sms_consent_checkbox .sms_consent_message.sms_consent_mini{width:90%}#_form_73_ .sms_consent_checkbox ._error._above{right:auto;bottom:0}#_form_73_ .sms_consent_checkbox ._error._above ._error-arrow{right:auto;left:5px}@media (min-width:320px) and (max-width:667px){#_form_73_ .sms_consent_checkbox ._error._above{top:-30px;left:0;bottom:auto}}#_form_73_ .field-required{color:#FF0000}#_form_73_{position:relative;text-align:left;margin:25px auto 0;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;-webkit-box-sizing:border-box;-moz-box-sizing:border-box;box-sizing:border-box;background:#005596 !important;border:2px solid #B0B0B0 !important;max-width:500px;-moz-border-radius:25px !important;-webkit-border-radius:25px !important;border-radius:25px !important;color:#FFFFFF}#_form_73_ ._show_be_error{min-width:100%}#_form_73_._inline-form,#_form_73_._inline-form ._form-content{font-family:\"IBM Plex Sans\", Helvetica, sans-serif}#_form_73_._inline-form ._row span,#_form_73_._inline-form ._row label{font-family:\"IBM Plex Sans\", Helvetica, sans-serif;font-size:14px;font-weight:400;line-height:1.6em}#_form_73__inlineform input[type=\"text\"],#_form_73__inlineform input[type=\"date\"],#_form_73__inlineform input[type=\"tel\"],#_form_73__inlineform select,#_form_73__inlineform textarea:not(.g-recaptcha-response){font-family:\"IBM Plex Sans\", Helvetica, sans-serif;font-size:14px;font-weight:400;font-color:#000000;line-height:1.6em}#_form_73_._inline-form ._html-code *:not(h1, h2, h3, h4, h5, h6),#_form_73_._inline-form .sms_consent_message,#_form_73_._inline-form ._form-thank-you{font-family:\"IBM Plex Sans\", Helvetica, sans-serif}#_form_73_._inline-form ._form-label,#_form_73_._inline-form ._form-emailidentifier,#_form_73_._inline-form ._form-checkbox-option-label{font-family:\"IBM Plex Sans\", Helvetica, sans-serif;font-size:14px;font-weight:700;line-height:1.6em}#_form_73_._inline-form ._submit{margin-top:12px;font-family:\"IBM Plex Sans\", Helvetica, sans-serif}#_form_73_._inline-form ._html-code h1,#_form_73_._inline-form ._html-code h2,#_form_73_._inline-form ._html-code h3,#_form_73_._inline-form ._html-code h4,#_form_73_._inline-form ._html-code h5,#_form_73_._inline-form ._html-code h6,#_form_73_._inline-form ._form-title{font-size:22px;line-height:normal;font-weight:600;margin-bottom:0;display:block}#_form_73_._inline-form ._form-branding{font-family:\"IBM Plex Sans\", Helvetica, sans-serif;font-size:13px;font-weight:100;font-style:normal;text-decoration:none}#_form_73_:before,#_form_73_:after{content:\" \";display:table}#_form_73_:after{clear:both}#_form_73_._inline-style{width:auto;display:inline-block}#_form_73_._inline-style input[type=\"text\"],#_form_73_._inline-style input[type=\"date\"]{padding:10px 12px}#_form_73_._inline-style button._inline-style{position:relative;top:27px}#_form_73_._inline-style p{margin:0}#_form_73_._inline-style ._button-wrapper{position:relative;margin:16px 12.5px 0 20px}#_form_73_ ._form-thank-you{position:relative;left:0;right:0;text-align:center;font-size:18px}#_form_73_ ._form-pc-confirmation ._submit{margin-top:16px}@media (min-width:320px) and (max-width:667px){#_form_73_._inline-form._inline-style ._inline-style._button-wrapper{margin-top:20px !important;margin-left:0 !important}}#_form_73_ .iti{width:100%}#_form_73_ .iti.iti--allow-dropdown.iti--separate-dial-code{width:100%}#_form_73_ .iti input{width:100%;border:#979797 1px solid;border-radius:4px}#_form_73_ .iti--separate-dial-code .iti__selected-flag{background-color:#FFFFFF;border-radius:4px}#_form_73_ .iti--separate-dial-code .iti__selected-flag:hover{background-color:rgba(0, 0, 0, 0.05)}#_form_73_ .iti__country-list{border-radius:4px;margin-top:4px;min-width:460px}#_form_73_ .iti__country-list--dropup{margin-bottom:4px}#_form_73_ .phone-error-hidden{display:none}#_form_73_ .phone-error{color:#E40E49}#_form_73_ .phone-input-error{border:1px solid #E40E49 !important}#_form_73_._inline-form ._form-content ._form-list-subscriptions-field fieldset{margin:0;margin-bottom:1.1428571429em;border:none;padding:0}#_form_73_._inline-form ._form-content ._form-list-subscriptions-field fieldset:last-child{margin-bottom:0}#_form_73_._inline-form ._form-content ._form-list-subscriptions-field legend{margin-bottom:1.1428571429em}#_form_73_._inline-form ._form-content ._form-list-subscriptions-field label{display:flex;align-items:flex-start;justify-content:flex-start;margin-bottom:0.8571428571em}#_form_73_._inline-form ._form-content ._form-list-subscriptions-field label:last-child{margin-bottom:0}#_form_73_._inline-form ._form-content ._form-list-subscriptions-field input{margin:0;margin-right:8px}#_form_73_._inline-form ._form-content ._form-list-subscriptions-field ._form-checkbox-option-label{display:block;font-weight:400;margin-top:-4px}#_form_73_._inline-form ._form-content ._form-list-subscriptions-field ._form-checkbox-option-label-with-description{display:block;font-weight:700;margin-top:-4px}#_form_73_._inline-form ._form-content ._form-list-subscriptions-field ._form-checkbox-option-description{margin:0;font-size:0.8571428571em}#_form_73_._inline-form ._form-content ._form-list-subscriptions-field ._form-subscriptions-unsubscribe-all-description{line-height:normal;margin-top:-2px}<\/style>\r\n<form method=\"POST\" action=\"https:\/\/golighthouse15556.activehosted.com\/proc.php\" id=\"_form_73_\" class=\"_form _form_73 _inline-form  \" novalidate data-styles-version=\"5\">\r\n  <input type=\"hidden\" name=\"u\" value=\"73\" \/>\r\n  <input type=\"hidden\" name=\"f\" value=\"73\" \/>\r\n  <input type=\"hidden\" name=\"s\" \/>\r\n  <input type=\"hidden\" name=\"c\" value=\"0\" \/>\r\n  <input type=\"hidden\" name=\"m\" value=\"0\" \/>\r\n  <input type=\"hidden\" name=\"act\" value=\"sub\" \/>\r\n  <input type=\"hidden\" name=\"v\" value=\"2\" \/>\r\n  <input type=\"hidden\" name=\"or\" value=\"5fcc24567f4e9c3c40182546ef9eab8e\" \/>\r\n  <div class=\"_form-content\">\r\n    <div class=\"_form_element _x03694241 _full_width _clear\" >\r\n      <title class=\"_form-title\">\r\n        Please fill out the following fields, and we will contact you back as soon as possible.\r\n      <\/title>\r\n    <\/div>\r\n    <div class=\"_form_element _x50696182 _full_width \" >\r\n      <label for=\"firstname\" class=\"_form-label\">\r\n        First Name<span class=\"field-required\">\r\n        *\r\n      <\/span>\r\n    <\/label>\r\n    <div class=\"_field-wrapper\">\r\n      <input type=\"text\" id=\"firstname\" name=\"firstname\" placeholder=\"Type your first name\" required\/>\r\n    <\/div>\r\n  <\/div>\r\n  <div class=\"_form_element _x65507796 _full_width \" >\r\n    <label for=\"lastname\" class=\"_form-label\">\r\n      Last Name<span class=\"field-required\">\r\n      *\r\n    <\/span>\r\n  <\/label>\r\n  <div class=\"_field-wrapper\">\r\n    <input type=\"text\" id=\"lastname\" name=\"lastname\" placeholder=\"Type your last name\" required\/>\r\n  <\/div>\r\n<\/div>\r\n<div class=\"_form_element _x52279494 _full_width \" >\r\n  <label for=\"firstname\" class=\"_form-label\">\r\n    Company Name<span class=\"field-required\">\r\n    *\r\n  <\/span>\r\n<\/label>\r\n<div class=\"_field-wrapper\">\r\n  <input type=\"text\" id=\"firstname\" name=\"firstname\" placeholder=\"\" required\/>\r\n<\/div>\r\n<\/div>\r\n<div class=\"_form_element _x07949611 _full_width \" >\r\n<label for=\"email\" class=\"_form-label\">\r\n  Email<span class=\"field-required\">\r\n  *\r\n<\/span>\r\n<\/label>\r\n<div class=\"_field-wrapper\">\r\n<input type=\"text\" id=\"email\" name=\"email\" placeholder=\"\" required\/>\r\n<\/div>\r\n<\/div>\r\n<div class=\"_form_element _field2 _full_width \" >\r\n<label for=\"field[2]\" class=\"_form-label\">\r\nPhone Number<span class=\"field-required\">\r\n*\r\n<\/span>\r\n<\/label>\r\n<div class=\"_field-wrapper\">\r\n<input type=\"text\" id=\"field[2]\" name=\"field[2]\" value=\"\" placeholder=\"\" required\/>\r\n<\/div>\r\n<\/div>\r\n<div class=\"_form_element _field28 _full_width \" >\r\n<\/div>\r\n<div class=\"_form_element _x45112079 _full_width \" >\r\n<label for=\"field[40]\" class=\"_form-label\">\r\nComments\r\n<\/label>\r\n<div class=\"_field-wrapper\">\r\n<input type=\"text\" id=\"field[40]\" name=\"field[40]\" value=\"\" placeholder=\"\" \/>\r\n<\/div>\r\n<\/div>\r\n<div class=\"_form_element _x60962188 _full_width \" >\r\n<label for=\"ls\" class=\"_form-label\">\r\nPlease verify your request<span class=\"field-required\">\r\n*\r\n<\/span>\r\n<\/label>\r\n<div class=\"g-recaptcha\" data-sitekey=\"6LcwIw8TAAAAACP1ysM08EhCgzd6q5JAOUR1a0Go\">\r\n<\/div>\r\n<\/div>\r\n<div class=\"_button-wrapper _full_width\">\r\n<button id=\"_form_73_submit\" class=\"_submit\" type=\"submit\">\r\nSubmit\r\n<\/button>\r\n<\/div>\r\n<div class=\"_clear-element\">\r\n<\/div>\r\n<\/div>\r\n<div class=\"_form-thank-you\" style=\"display:none;\">\r\n<\/div>\r\n<\/form><script>\r\nwindow.cfields = {\"2\":\"company\",\"40\":\"comments\"};\r\nwindow._show_thank_you = function(id, message, trackcmp_url, email) {\r\n    var form = document.getElementById('_form_' + id + '_'), thank_you = form.querySelector('._form-thank-you');\r\n    form.querySelector('._form-content').style.display = 'none';\r\n    thank_you.innerHTML = message;\r\n    thank_you.style.display = 'block';\r\n    const vgoAlias = typeof visitorGlobalObjectAlias === 'undefined' ? 'vgo' : visitorGlobalObjectAlias;\r\n    var visitorObject = window[vgoAlias];\r\n    if (email && typeof visitorObject !== 'undefined') {\r\n        visitorObject('setEmail', email);\r\n        visitorObject('update');\r\n    } else if (typeof(trackcmp_url) != 'undefined' && trackcmp_url) {\r\n        \/\/ Site tracking URL to use after inline form submission.\r\n        _load_script(trackcmp_url);\r\n    }\r\n    if (typeof window._form_callback !== 'undefined') window._form_callback(id);\r\n};\r\nwindow._show_unsubscribe = function(id, message, trackcmp_url, email) {\r\n    var form = document.getElementById('_form_' + id + '_'), unsub = form.querySelector('._form-thank-you');\r\n    var branding = form.querySelector('._form-branding');\r\n    if (branding) {\r\n        branding.style.display = 'none';\r\n    }\r\n    form.querySelector('._form-content').style.display = 'none';\r\n    unsub.style.display = 'block';\r\n    form.insertAdjacentHTML('afterend', message)\r\n    const vgoAlias = typeof visitorGlobalObjectAlias === 'undefined' ? 'vgo' : visitorGlobalObjectAlias;\r\n    var visitorObject = window[vgoAlias];\r\n    if (email && typeof visitorObject !== 'undefined') {\r\n        visitorObject('setEmail', email);\r\n        visitorObject('update');\r\n    } else if (typeof(trackcmp_url) != 'undefined' && trackcmp_url) {\r\n        \/\/ Site tracking URL to use after inline form submission.\r\n        _load_script(trackcmp_url);\r\n    }\r\n    if (typeof window._form_callback !== 'undefined') window._form_callback(id);\r\n};\r\nwindow._show_error = function(id, message, html) {\r\n    var form = document.getElementById('_form_' + id + '_'),\r\n        err = document.createElement('div'),\r\n        button = form.querySelector('button[type=\"submit\"]'),\r\n        old_error = form.querySelector('._form_error');\r\n    if (old_error) old_error.parentNode.removeChild(old_error);\r\n    err.innerHTML = message;\r\n    err.className = '_error-inner _form_error _no_arrow';\r\n    var wrapper = document.createElement('div');\r\n    wrapper.className = '_form-inner _show_be_error';\r\n    wrapper.appendChild(err);\r\n    button.parentNode.insertBefore(wrapper, button);\r\n    var submitButton = form.querySelector('[id^=\"_form\"][id$=\"_submit\"]');\r\n    submitButton.disabled = false;\r\n    submitButton.classList.remove('processing');\r\n    if (html) {\r\n        var div = document.createElement('div');\r\n        div.className = '_error-html';\r\n        div.innerHTML = html;\r\n        err.appendChild(div);\r\n    }\r\n};\r\nwindow._show_pc_confirmation = function(id, header, detail, show, email) {\r\n    var form = document.getElementById('_form_' + id + '_'), pc_confirmation = form.querySelector('._form-pc-confirmation');\r\n    if (pc_confirmation.style.display === 'none') {\r\n        form.querySelector('._form-content').style.display = 'none';\r\n        pc_confirmation.innerHTML = \"<div class='_form-title'>\" + header + \"<\/div>\" + \"<p>\" + detail + \"<\/p>\" +\r\n        \"<button class='_submit' id='hideButton'>Manage preferences<\/button>\";\r\n        pc_confirmation.style.display = 'block';\r\n        var mp = document.querySelector('input[name=\"mp\"]');\r\n        mp.value = '0';\r\n    } else {\r\n        form.querySelector('._form-content').style.display = 'inline';\r\n        pc_confirmation.style.display = 'none';\r\n    }\r\n\r\n    var hideButton = document.getElementById('hideButton');\r\n    \/\/ Add event listener to the button\r\n    hideButton.addEventListener('click', function() {\r\n        var submitButton = document.querySelector('#_form_73_submit');\r\n        submitButton.disabled = false;\r\n        submitButton.classList.remove('processing');\r\n        var mp = document.querySelector('input[name=\"mp\"]');\r\n        mp.value = '1';\r\n        const cacheBuster = new URL(window.location.href);\r\n        cacheBuster.searchParams.set('v', new Date().getTime());\r\n        window.location.href = cacheBuster.toString();\r\n    });\r\n\r\n    const vgoAlias = typeof visitorGlobalObjectAlias === 'undefined' ? 'vgo' : visitorGlobalObjectAlias;\r\n    var visitorObject = window[vgoAlias];\r\n    if (email && typeof visitorObject !== 'undefined') {\r\n        visitorObject('setEmail', email);\r\n        visitorObject('update');\r\n    } else if (typeof(trackcmp_url) != 'undefined' && trackcmp_url) {\r\n        \/\/ Site tracking URL to use after inline form submission.\r\n        _load_script(trackcmp_url);\r\n    }\r\n    if (typeof window._form_callback !== 'undefined') window._form_callback(id);\r\n};\r\nwindow._load_script = function(url, callback, isSubmit) {\r\n    var head = document.querySelector('head'), script = document.createElement('script'), r = false;\r\n    var submitButton = document.querySelector('#_form_73_submit');\r\n    script.charset = 'utf-8';\r\n    script.src = url;\r\n    if (callback) {\r\n        script.onload = script.onreadystatechange = function() {\r\n            if (!r && (!this.readyState || this.readyState == 'complete')) {\r\n                r = true;\r\n                callback();\r\n            }\r\n        };\r\n    }\r\n    script.onerror = function() {\r\n        if (isSubmit) {\r\n            if (script.src.length > 10000) {\r\n                _show_error(\"73\", \"Sorry, your submission failed. Please shorten your responses and try again.\");\r\n            } else {\r\n                _show_error(\"73\", \"Sorry, your submission failed. Please try again.\");\r\n            }\r\n            submitButton.disabled = false;\r\n            submitButton.classList.remove('processing');\r\n        }\r\n    }\r\n\r\n    head.appendChild(script);\r\n};\r\n(function() {\r\n    var iti;\r\n    if (window.location.search.search(\"excludeform\") !== -1) return false;\r\n    var getCookie = function(name) {\r\n        var match = document.cookie.match(new RegExp('(^|; )' + name + '=([^;]+)'));\r\n        return match ? match[2] : null;\r\n    }\r\n    var setCookie = function(name, value) {\r\n        var now = new Date();\r\n        var time = now.getTime();\r\n        var expireTime = time + 1000 * 60 * 60 * 24 * 365;\r\n        now.setTime(expireTime);\r\n        document.cookie = name + '=' + value + '; expires=' + now + ';path=\/; Secure; SameSite=Lax;';\r\n    }\r\n    var addEvent = function(element, event, func) {\r\n        if (element.addEventListener) {\r\n            element.addEventListener(event, func);\r\n        } else {\r\n            var oldFunc = element['on' + event];\r\n            element['on' + event] = function() {\r\n                oldFunc.apply(this, arguments);\r\n                func.apply(this, arguments);\r\n            };\r\n        }\r\n    }\r\n    var _removed = false;\r\n        var form_to_submit = document.getElementById('_form_73_');\r\n    var allInputs = form_to_submit.querySelectorAll('input, select, textarea'), tooltips = [], submitted = false;\r\n\r\n    var getUrlParam = function(name) {\r\n        if (name.toLowerCase() !== 'email') {\r\n            var params = new URLSearchParams(window.location.search);\r\n            return params.get(name) || false;\r\n        }\r\n        \/\/ email is a special case because a plus is valid in the email address\r\n        var qString = window.location.search;\r\n        if (!qString) {\r\n            return false;\r\n        }\r\n        var parameters = qString.substr(1).split('&');\r\n        for (var i = 0; i < parameters.length; i++) {\r\n            var parameter = parameters[i].split('=');\r\n            if (parameter[0].toLowerCase() === 'email') {\r\n                return parameter[1] === undefined ? true : decodeURIComponent(parameter[1]);\r\n            }\r\n        }\r\n        return false;\r\n    };\r\n\r\n    var acctDateFormat = \"%m\/%d\/%Y\";\r\n    var getNormalizedDate = function(date, acctFormat) {\r\n        var decodedDate = decodeURIComponent(date);\r\n        if (acctFormat && acctFormat.match(\/(%d|%e).*%m\/gi) !== null) {\r\n            return decodedDate.replace(\/(\\d{2}).*(\\d{2}).*(\\d{4})\/g, '$3-$2-$1');\r\n        } else if (Date.parse(decodedDate)) {\r\n            var dateObj = new Date(decodedDate);\r\n            var year = dateObj.getFullYear();\r\n            var month = dateObj.getMonth() + 1;\r\n            var day = dateObj.getDate();\r\n            return `${year}-${month < 10 ? `0${month}` : month}-${day < 10 ? `0${day}` : day}`;\r\n        }\r\n        return false;\r\n    };\r\n\r\n    var getNormalizedTime = function(time) {\r\n        var hour, minutes;\r\n        var decodedTime = decodeURIComponent(time);\r\n        var timeParts = Array.from(decodedTime.matchAll(\/(\\d{1,2}):(\\d{1,2})\\W*([AaPp][Mm])?\/gm))[0];\r\n        if (timeParts[3]) { \/\/ 12 hour format\r\n            var isPM = timeParts[3].toLowerCase() === 'pm';\r\n            if (isPM) {\r\n                hour = parseInt(timeParts[1]) === 12 ? '12' : `${parseInt(timeParts[1]) + 12}`;\r\n            } else {\r\n                hour = parseInt(timeParts[1]) === 12 ? '0' : timeParts[1];\r\n            }\r\n        } else { \/\/ 24 hour format\r\n            hour = timeParts[1];\r\n        }\r\n        var normalizedHour = parseInt(hour) < 10 ? `0${parseInt(hour)}` : hour;\r\n        var minutes = timeParts[2];\r\n        return `${normalizedHour}:${minutes}`;\r\n    };\r\n\r\n    for (var i = 0; i < allInputs.length; i++) {\r\n        var regexStr = \"field\\\\[(\\\\d+)\\\\]\";\r\n        var results = new RegExp(regexStr).exec(allInputs[i].name);\r\n        if (results != undefined) {\r\n            allInputs[i].dataset.name = allInputs[i].name.match(\/\\[time\\]$\/)\r\n                ? `${window.cfields[results[1]]}_time`\r\n                : window.cfields[results[1]];\r\n        } else {\r\n            allInputs[i].dataset.name = allInputs[i].name;\r\n        }\r\n        var fieldVal = getUrlParam(allInputs[i].dataset.name);\r\n\r\n        if (fieldVal) {\r\n            if (allInputs[i].dataset.autofill === \"false\") {\r\n                continue;\r\n            }\r\n            if (allInputs[i].type == \"radio\" || allInputs[i].type == \"checkbox\") {\r\n                if (allInputs[i].value == fieldVal) {\r\n                    allInputs[i].checked = true;\r\n                }\r\n            } else if (allInputs[i].type == \"date\") {\r\n                allInputs[i].value = getNormalizedDate(fieldVal, acctDateFormat);\r\n            } else if (allInputs[i].type == \"time\") {\r\n                allInputs[i].value = getNormalizedTime(fieldVal);\r\n            } else {\r\n                allInputs[i].value = fieldVal;\r\n            }\r\n        }\r\n    }\r\n\r\n    var remove_tooltips = function() {\r\n        for (var i = 0; i < tooltips.length; i++) {\r\n            tooltips[i].tip.parentNode.removeChild(tooltips[i].tip);\r\n        }\r\n        tooltips = [];\r\n    };\r\n    var remove_tooltip = function(elem) {\r\n        for (var i = 0; i < tooltips.length; i++) {\r\n            if (tooltips[i].elem === elem) {\r\n                tooltips[i].tip.parentNode.removeChild(tooltips[i].tip);\r\n                tooltips.splice(i, 1);\r\n                return;\r\n            }\r\n        }\r\n    };\r\n    var create_tooltip = function(elem, text) {\r\n        var tooltip = document.createElement('div'),\r\n            arrow = document.createElement('div'),\r\n            inner = document.createElement('div'), new_tooltip = {};\r\n        if (elem.type != 'radio' && (elem.type != 'checkbox' || elem.name === 'sms_consent')) {\r\n            tooltip.className = '_error';\r\n            arrow.className = '_error-arrow';\r\n            inner.className = '_error-inner';\r\n            inner.innerHTML = text;\r\n            tooltip.appendChild(arrow);\r\n            tooltip.appendChild(inner);\r\n            elem.parentNode.appendChild(tooltip);\r\n        } else {\r\n            tooltip.className = '_error-inner _no_arrow';\r\n            tooltip.innerHTML = text;\r\n            elem.parentNode.insertBefore(tooltip, elem);\r\n            new_tooltip.no_arrow = true;\r\n        }\r\n        new_tooltip.tip = tooltip;\r\n        new_tooltip.elem = elem;\r\n        tooltips.push(new_tooltip);\r\n        return new_tooltip;\r\n    };\r\n    var resize_tooltip = function(tooltip) {\r\n        var rect = tooltip.elem.getBoundingClientRect();\r\n        var doc = document.documentElement,\r\n            scrollPosition = rect.top - ((window.pageYOffset || doc.scrollTop)  - (doc.clientTop || 0));\r\n        if (scrollPosition < 40) {\r\n            tooltip.tip.className = tooltip.tip.className.replace(\/ ?(_above|_below) ?\/g, '') + ' _below';\r\n        } else {\r\n            tooltip.tip.className = tooltip.tip.className.replace(\/ ?(_above|_below) ?\/g, '') + ' _above';\r\n        }\r\n    };\r\n    var resize_tooltips = function() {\r\n        if (_removed) return;\r\n        for (var i = 0; i < tooltips.length; i++) {\r\n            if (!tooltips[i].no_arrow) resize_tooltip(tooltips[i]);\r\n        }\r\n    };\r\n    var validate_field = function(elem, remove) {\r\n        var tooltip = null, value = elem.value, no_error = true;\r\n        remove ? remove_tooltip(elem) : false;\r\n        if (elem.type != 'checkbox') elem.className = elem.className.replace(\/ ?_has_error ?\/g, '');\r\n        if (elem.getAttribute('required') !== null) {\r\n            if (elem.type == 'radio' || (elem.type == 'checkbox' && \/any\/.test(elem.className))) {\r\n                var elems = form_to_submit.elements[elem.name];\r\n                if (!(elems instanceof NodeList || elems instanceof HTMLCollection) || elems.length <= 1) {\r\n                    no_error = elem.checked;\r\n                }\r\n                else {\r\n                    no_error = false;\r\n                    for (var i = 0; i < elems.length; i++) {\r\n                        if (elems[i].checked) no_error = true;\r\n                    }\r\n                }\r\n                if (!no_error) {\r\n                    tooltip = create_tooltip(elem, \"Please select an option.\");\r\n                }\r\n            } else if (elem.type =='checkbox') {\r\n                var elems = form_to_submit.elements[elem.name], found = false, err = [];\r\n                no_error = true;\r\n                for (var i = 0; i < elems.length; i++) {\r\n                    if (elems[i].getAttribute('required') === null) continue;\r\n                    if (!found && elems[i] !== elem) return true;\r\n                    found = true;\r\n                    elems[i].className = elems[i].className.replace(\/ ?_has_error ?\/g, '');\r\n                    if (!elems[i].checked) {\r\n                        no_error = false;\r\n                        elems[i].className = elems[i].className + ' _has_error';\r\n                        err.push(\"Checking %s is required\".replace(\"%s\", elems[i].value));\r\n                    }\r\n                }\r\n                if (!no_error) {\r\n                    tooltip = create_tooltip(elem, err.join('<br\/>'));\r\n                }\r\n            } else if (elem.tagName == 'SELECT') {\r\n                var selected = true;\r\n                if (elem.multiple) {\r\n                    selected = false;\r\n                    for (var i = 0; i < elem.options.length; i++) {\r\n                        if (elem.options[i].selected) {\r\n                            selected = true;\r\n                            break;\r\n                        }\r\n                    }\r\n                } else {\r\n                    for (var i = 0; i < elem.options.length; i++) {\r\n                        if (elem.options[i].selected\r\n                            && (!elem.options[i].value\r\n                            || (elem.options[i].value.match(\/\\n\/g)))\r\n                        ) {\r\n                            selected = false;\r\n                        }\r\n                    }\r\n                }\r\n                if (!selected) {\r\n                    elem.className = elem.className + ' _has_error';\r\n                    no_error = false;\r\n                    tooltip = create_tooltip(elem, \"Please select an option.\");\r\n                }\r\n            } else if (value === undefined || value === null || value === '') {\r\n                elem.className = elem.className + ' _has_error';\r\n                no_error = false;\r\n                tooltip = create_tooltip(elem, \"This field is required.\");\r\n            }\r\n        }\r\n        if (no_error && elem.name == 'email') {\r\n            if (!value.match(\/^[\\+_a-z0-9-'&=]+(\\.[\\+_a-z0-9-']+)*@[a-z0-9-]+(\\.[a-z0-9-]+)*(\\.[a-z]{2,})$\/i)) {\r\n                elem.className = elem.className + ' _has_error';\r\n                no_error = false;\r\n                tooltip = create_tooltip(elem, \"Enter a valid email address.\");\r\n            }\r\n        }\r\n        if (no_error && (elem.id == 'phone')) {\r\n            if (elem.value.trim() && typeof iti != 'undefined' && !iti.isValidNumber()) {\r\n                elem.className = elem.className + ' _has_error';\r\n                no_error = false;\r\n                tooltip = create_tooltip(elem, \"Enter a valid phone number.\");\r\n            }\r\n        }\r\n        if (no_error && \/date_field\/.test(elem.className)) {\r\n            if (!value.match(\/^\\d\\d\\d\\d-\\d\\d-\\d\\d$\/)) {\r\n                elem.className = elem.className + ' _has_error';\r\n                no_error = false;\r\n                tooltip = create_tooltip(elem, \"Enter a valid date.\");\r\n            }\r\n        }\r\n\r\n        if (no_error && elem.name === 'sms_consent') {\r\n            const elemShouldBeChecked = (!!elem.attributes.required && !elem.checked);\r\n            if (elemShouldBeChecked) {\r\n                elem.className = elem.className + ' _has_error';\r\n                no_error = false;\r\n                tooltip = create_tooltip(elem, \"Please check this box to continue\");\r\n            } else {\r\n                elem.className = elem.className.replace(\/ ?_has_error ?\/g, '');\r\n            }\r\n        }\r\n        tooltip ? resize_tooltip(tooltip) : false;\r\n        return no_error;\r\n    };\r\n    var needs_validate = function(el) {\r\n        if(el.getAttribute('required') !== null){\r\n            return true;\r\n        }\r\n        if((el.name === 'email' || el.id === 'phone') && el.value !== \"\"){\r\n            return true;\r\n        }\r\n\r\n        return false;\r\n    };\r\n    var validate_form = function(e) {\r\n        var err = form_to_submit.querySelector('._form_error'), no_error = true;\r\n        if (!submitted) {\r\n            submitted = true;\r\n            for (var i = 0, len = allInputs.length; i < len; i++) {\r\n                var input = allInputs[i];\r\n                if (needs_validate(input)) {\r\n                    if (input.type == 'text' || input.type == 'number' || input.type == 'time' || input.type == 'tel') {\r\n                        addEvent(input, 'blur', function() {\r\n                            this.value = this.value.trim();\r\n                            validate_field(this, true);\r\n                        });\r\n                        addEvent(input, 'input', function() {\r\n                            validate_field(this, true);\r\n                        });\r\n                    } else if (input.type == 'radio' || input.type == 'checkbox') {\r\n                        (function(el) {\r\n                            function getElementsArray(name){\r\n                                const value =  form_to_submit.elements[name];\r\n                                if (Array.isArray(value)){\r\n                                    return value;\r\n                                }\r\n                                return [value];\r\n                            }\r\n                            var radios = getElementsArray(el.name);\r\n                            for (var i = 0; i < radios.length; i++) {\r\n                                addEvent(radios[i], 'change', function() {\r\n                                    validate_field(el, true);\r\n                                });\r\n                            }\r\n                        })(input);\r\n                    } else if (input.tagName == 'SELECT') {\r\n                        addEvent(input, 'change', function() {\r\n                            validate_field(this, true);\r\n                        });\r\n                    } else if (input.type == 'textarea'){\r\n                        addEvent(input, 'input', function() {\r\n                            validate_field(this, true);\r\n                        });\r\n                    }\r\n                }\r\n            }\r\n        }\r\n        remove_tooltips();\r\n        for (var i = 0, len = allInputs.length; i < len; i++) {\r\n            var elem = allInputs[i];\r\n            if (needs_validate(elem)) {\r\n                if (elem.tagName.toLowerCase() !== \"select\") {\r\n                    elem.value = elem.value.trim();\r\n                }\r\n                validate_field(elem) ? true : no_error = false;\r\n            }\r\n        }\r\n        if (!no_error && e) {\r\n            e.preventDefault();\r\n        }\r\n        resize_tooltips();\r\n        return no_error;\r\n    };\r\n    addEvent(window, 'resize', resize_tooltips);\r\n    addEvent(window, 'scroll', resize_tooltips);\r\n\r\n    window['recaptcha_callback'] = function() {\r\n  \/\/ Get all recaptchas in the DOM (there may be more than one form on the page).\r\n  var recaptchas = document.getElementsByClassName(\"g-recaptcha\");\r\n  for (var i in recaptchas) {\r\n    \/\/ Set the recaptcha element ID, so the recaptcha can be applied to each element.\r\n    var recaptcha_id = \"recaptcha_\" + i;\r\n    recaptchas[i].id = recaptcha_id;\r\n    var el = document.getElementById(recaptcha_id);\r\n    if (el != null) {\r\n      var sitekey = el.getAttribute(\"data-sitekey\");\r\n      var stoken = el.getAttribute(\"data-stoken\");\r\n      grecaptcha.render(recaptcha_id, {\"sitekey\":sitekey,\"stoken\":stoken});\r\n    }\r\n  }\r\n};    _load_script(\"https:\/\/www.google.com\/recaptcha\/api.js?onload=recaptcha_callback&render=explicit\");\r\n    var _form_serialize = function(form){if(!form||form.nodeName!==\"FORM\"){return }var i,j,q=[];for(i=0;i<form.elements.length;i++){if(form.elements[i].name===\"\"){continue}switch(form.elements[i].nodeName){case\"INPUT\":switch(form.elements[i].type){case\"tel\":q.push(form.elements[i].name+\"=\"+encodeURIComponent(form.elements[i].previousSibling.querySelector('div.iti__selected-dial-code').innerText)+encodeURIComponent(\" \")+encodeURIComponent(form.elements[i].value));break;case\"text\":case\"number\":case\"date\":case\"time\":case\"hidden\":case\"password\":case\"button\":case\"reset\":case\"submit\":q.push(form.elements[i].name+\"=\"+encodeURIComponent(form.elements[i].value));break;case\"checkbox\":case\"radio\":if(form.elements[i].checked){q.push(form.elements[i].name+\"=\"+encodeURIComponent(form.elements[i].value))}break;case\"file\":break}break;case\"TEXTAREA\":q.push(form.elements[i].name+\"=\"+encodeURIComponent(form.elements[i].value));break;case\"SELECT\":switch(form.elements[i].type){case\"select-one\":q.push(form.elements[i].name+\"=\"+encodeURIComponent(form.elements[i].value));break;case\"select-multiple\":for(j=0;j<form.elements[i].options.length;j++){if(form.elements[i].options[j].selected){q.push(form.elements[i].name+\"=\"+encodeURIComponent(form.elements[i].options[j].value))}}break}break;case\"BUTTON\":switch(form.elements[i].type){case\"reset\":case\"submit\":case\"button\":q.push(form.elements[i].name+\"=\"+encodeURIComponent(form.elements[i].value));break}break}}return q.join(\"&\")};\r\n\r\n    const formSupportsPost = false;\r\n    var form_submit = function(e) {\r\n\r\n        e.preventDefault();\r\n        if (validate_form()) {\r\n            if(form_to_submit.querySelector('input[name=\"phone\"]') && typeof iti != 'undefined') {\r\n                form_to_submit.querySelector('input[name=\"phone\"]').value = iti.getNumber();\r\n            }\r\n            \/\/ use this trick to get the submit button & disable it using plain javascript\r\n            var submitButton = e.target.querySelector('#_form_73_submit');\r\n            submitButton.disabled = true;\r\n            submitButton.classList.add('processing');\r\n                    var serialized = _form_serialize(document.getElementById('_form_73_')).replace(\/%0A\/g, '\\\\n');\r\n            var err = form_to_submit.querySelector('._form_error');\r\n            err ? err.parentNode.removeChild(err) : false;\r\n            async function submitForm() {\r\n                var formData = new FormData();\r\n                const searchParams = new URLSearchParams(serialized);\r\n                searchParams.forEach((value, key) => {\r\n                    if (key !== 'hideButton') {\r\n                        formData.append(key, value);\r\n                    }\r\n                });\r\n                let request = {\r\n                    headers: {\r\n                        \"Accept\": \"application\/json\"\r\n                    },\r\n                    body: formData,\r\n                    method: \"POST\"\r\n                };\r\n\r\n                let pageUrlParams = new URLSearchParams(window.location.search);\r\n                if (pageUrlParams.has('t')) {\r\n                    request.headers.Authorization = 'Bearer ' + pageUrlParams.get('t');\r\n                }\r\n                const response = await fetch('https:\/\/golighthouse15556.activehosted.com\/proc.php?jsonp=true', request);\r\n\r\n                return response.json();\r\n            }\r\n            if (formSupportsPost) {\r\n                submitForm().then((data) => {\r\n                    eval(data.js);\r\n                }).catch(() => {\r\n                    _show_error(\"73\", \"Sorry, your submission failed. 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Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1490\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1490\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Why the change to a Customer Success Program? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-expand-alt\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M212.686 315.314L120 408l32.922 31.029c15.12 15.12 4.412 40.971-16.97 40.971h-112C10.697 480 0 469.255 0 456V344c0-21.382 25.803-32.09 40.922-16.971L72 360l92.686-92.686c6.248-6.248 16.379-6.248 22.627 0l25.373 25.373c6.249 6.248 6.249 16.378 0 22.627zm22.628-118.628L328 104l-32.922-31.029C279.958 57.851 290.666 32 312.048 32h112C437.303 32 448 42.745 448 56v112c0 21.382-25.803 32.09-40.922 16.971L376 152l-92.686 92.686c-6.248 6.248-16.379 6.248-22.627 0l-25.373-25.373c-6.249-6.248-6.249-16.378 0-22.627z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-1490\" class=\"elementor-element elementor-element-5fc53d0 e-con-full e-flex e-con e-child\" data-id=\"5fc53d0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-344c3fc elementor-widget elementor-widget-text-editor\" data-id=\"344c3fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This program ensures you always have access to the latest software innovations, expert support, and comprehensive training-all designed to maximize your system\u2019s performance, reduce downtime, and streamline compliance, giving your organization greater efficiency and peace of mind. This is more than tech support, it is a partnership to ensure that you meet your cleanroom goals.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1491\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1491\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How does this impact calibrations and billing? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-expand-alt\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M212.686 315.314L120 408l32.922 31.029c15.12 15.12 4.412 40.971-16.97 40.971h-112C10.697 480 0 469.255 0 456V344c0-21.382 25.803-32.09 40.922-16.971L72 360l92.686-92.686c6.248-6.248 16.379-6.248 22.627 0l25.373 25.373c6.249 6.248 6.249 16.378 0 22.627zm22.628-118.628L328 104l-32.922-31.029C279.958 57.851 290.666 32 312.048 32h112C437.303 32 448 42.745 448 56v112c0 21.382-25.803 32.09-40.922 16.971L376 152l-92.686 92.686c-6.248 6.248-16.379 6.248-22.627 0l-25.373-25.373c-6.249-6.248-6.249-16.378 0-22.627z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-1491\" class=\"elementor-element elementor-element-d44f857 e-con-full e-flex e-con e-child\" data-id=\"d44f857\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73e4312 elementor-widget elementor-widget-text-editor\" data-id=\"73e4312\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>By integrating calibration management and regular system health checks, this program ensures consistent performance evaluations, reduces bias, and aligns teams with unified quality standards-critical for compliance and operational excellence. Calibration management and automated quoting are integrated into your program, streamlining compliance and budgeting.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1492\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1492\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What happens to my existing service level agreement (SLA)? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-expand-alt\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M212.686 315.314L120 408l32.922 31.029c15.12 15.12 4.412 40.971-16.97 40.971h-112C10.697 480 0 469.255 0 456V344c0-21.382 25.803-32.09 40.922-16.971L72 360l92.686-92.686c6.248-6.248 16.379-6.248 22.627 0l25.373 25.373c6.249 6.248 6.249 16.378 0 22.627zm22.628-118.628L328 104l-32.922-31.029C279.958 57.851 290.666 32 312.048 32h112C437.303 32 448 42.745 448 56v112c0 21.382-25.803 32.09-40.922 16.971L376 152l-92.686 92.686c-6.248 6.248-16.379 6.248-22.627 0l-25.373-25.373c-6.249-6.248-6.249-16.378 0-22.627z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-1492\" class=\"elementor-element elementor-element-befc0c3 e-con-full e-flex e-con e-child\" data-id=\"befc0c3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-09c7678 elementor-widget elementor-widget-text-editor\" data-id=\"09c7678\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"my-0\">To ensure that you do not lose any value from your previous SLA coverage &#8211;\u00a0 any remaining SLA value will be applied as a savings to your new Customer Success Program.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1493\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1493\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Pharmaceutical regulatory expectations <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-expand-alt\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M212.686 315.314L120 408l32.922 31.029c15.12 15.12 4.412 40.971-16.97 40.971h-112C10.697 480 0 469.255 0 456V344c0-21.382 25.803-32.09 40.922-16.971L72 360l92.686-92.686c6.248-6.248 16.379-6.248 22.627 0l25.373 25.373c6.249 6.248 6.249 16.378 0 22.627zm22.628-118.628L328 104l-32.922-31.029C279.958 57.851 290.666 32 312.048 32h112C437.303 32 448 42.745 448 56v112c0 21.382-25.803 32.09-40.922 16.971L376 152l-92.686 92.686c-6.248 6.248-16.379 6.248-22.627 0l-25.373-25.373c-6.249-6.248-6.249-16.378 0-22.627z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-1493\" class=\"elementor-element elementor-element-74b049f e-con-full e-flex e-con e-child\" data-id=\"74b049f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3105708 elementor-widget elementor-widget-text-editor\" data-id=\"3105708\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW134995377 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW134995377 BCX8\">H<\/span><span class=\"NormalTextRun SCXW134995377 BCX8\">aving a well-defined agreement is <\/span><span class=\"NormalTextRun SCXW134995377 BCX8\">a best<\/span><span class=\"NormalTextRun SCXW134995377 BCX8\"> practice<\/span><\/span><span class=\"TextRun SCXW134995377 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW134995377 BCX8\"> that supports compliance, ensures system reliability, and protects your product and data integrity. Most quality departments in GMP environments will expect them, <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW134995377 BCX8\">especially for<\/span><span class=\"NormalTextRun SCXW134995377 BCX8\"> systems involved in environmental or particle monitoring.<\/span><\/span><span class=\"EOP SCXW134995377 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">FDA (21 CFR Part 11)<\/span><\/b><span data-contrast=\"auto\"> and <\/span><b><span data-contrast=\"auto\">EU GMP Annex 11<\/span><\/b><span data-contrast=\"auto\"> require that systems used in GMP environments are validated, maintained, and supported adequately.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">You must demonstrate <\/span><b><span data-contrast=\"auto\">system reliability, data integrity<\/span><\/b><span data-contrast=\"auto\">, and <\/span><b><span data-contrast=\"auto\">business continuity<\/span><\/b><span data-contrast=\"auto\">\u2014this is easier to prove with a formal agreement in place.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1494\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1494\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What if I don't currently have an SLA? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-expand-alt\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M212.686 315.314L120 408l32.922 31.029c15.12 15.12 4.412 40.971-16.97 40.971h-112C10.697 480 0 469.255 0 456V344c0-21.382 25.803-32.09 40.922-16.971L72 360l92.686-92.686c6.248-6.248 16.379-6.248 22.627 0l25.373 25.373c6.249 6.248 6.249 16.378 0 22.627zm22.628-118.628L328 104l-32.922-31.029C279.958 57.851 290.666 32 312.048 32h112C437.303 32 448 42.745 448 56v112c0 21.382-25.803 32.09-40.922 16.971L376 152l-92.686 92.686c-6.248 6.248-16.379 6.248-22.627 0l-25.373-25.373c-6.249-6.248-6.249-16.378 0-22.627z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-1494\" class=\"elementor-element elementor-element-8c85c27 e-con-full e-flex e-con e-child\" data-id=\"8c85c27\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b8334e7 elementor-widget elementor-widget-text-editor\" data-id=\"b8334e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-teams=\"true\"><strong>An existing SLA is not a requirement for the Customer Success Program.<\/strong><\/span><\/p><p>The Customer Success Program is like an SLA but even better, it helps you ensure:<\/p><p>\u00a0<\/p><p><b><span data-contrast=\"auto\">Risk Management &amp; Data Integrity:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Environmental monitoring systems are critical for product safety. Our Customer Success Program ensures <\/span><b><span data-contrast=\"auto\">timely response to system issues<\/span><\/b><span data-contrast=\"auto\"> that could affect data capture, alerts, or regulatory compliance.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">The Customer Success Program also defines uptime, response time, escalation procedures, and upgrades support coverage\u2014vital for <\/span><b><span data-contrast=\"auto\">24\/7 monitoring systems<\/span><\/b><span data-contrast=\"auto\">.<br \/><\/span><span data-ccp-props=\"{}\"><br \/><\/span><\/li><\/ul><p><b><span data-contrast=\"auto\">Auditor and Quality Assurance Expectations:<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Auditors often review <\/span><b><span data-contrast=\"auto\">support and maintenance agreements<\/span><\/b><span data-contrast=\"auto\"> to confirm:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><ul><li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><span data-contrast=\"auto\">Defined responsibilities between vendor and customer<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"2\"><span data-contrast=\"auto\">Reliable system support<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Courier New&quot;,&quot;469769242&quot;:[9675],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;o&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"2\"><span data-contrast=\"auto\">Incident response procedures<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Not having an agreement can raise <\/span><b><span data-contrast=\"auto\">compliance concerns<\/span><\/b><span data-contrast=\"auto\">, especially if downtime or service interruptions aren&#8217;t documented or managed properly.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1495\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1495\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is legacy software still supported? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-expand-alt\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M212.686 315.314L120 408l32.922 31.029c15.12 15.12 4.412 40.971-16.97 40.971h-112C10.697 480 0 469.255 0 456V344c0-21.382 25.803-32.09 40.922-16.971L72 360l92.686-92.686c6.248-6.248 16.379-6.248 22.627 0l25.373 25.373c6.249 6.248 6.249 16.378 0 22.627zm22.628-118.628L328 104l-32.922-31.029C279.958 57.851 290.666 32 312.048 32h112C437.303 32 448 42.745 448 56v112c0 21.382-25.803 32.09-40.922 16.971L376 152l-92.686 92.686c-6.248 6.248-16.379 6.248-22.627 0l-25.373-25.373c-6.249-6.248-6.249-16.378 0-22.627z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-1495\" class=\"elementor-element elementor-element-5ea4fad e-con-full e-flex e-con e-child\" data-id=\"5ea4fad\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-367d61a elementor-widget elementor-widget-text-editor\" data-id=\"367d61a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Support is only available for current software versions. Legacy software support is discontinued to maintain security and performance standards. <span data-teams=\"true\">The Customer Success Program gives you access to both current version support, as well as legacy support while in the process of upgrading.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1496\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1496\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Will I be required to switch to this new model? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-expand-alt\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M212.686 315.314L120 408l32.922 31.029c15.12 15.12 4.412 40.971-16.97 40.971h-112C10.697 480 0 469.255 0 456V344c0-21.382 25.803-32.09 40.922-16.971L72 360l92.686-92.686c6.248-6.248 16.379-6.248 22.627 0l25.373 25.373c6.249 6.248 6.249 16.378 0 22.627zm22.628-118.628L328 104l-32.922-31.029C279.958 57.851 290.666 32 312.048 32h112C437.303 32 448 42.745 448 56v112c0 21.382-25.803 32.09-40.922 16.971L376 152l-92.686 92.686c-6.248 6.248-16.379 6.248-22.627 0l-25.373-25.373c-6.249-6.248-6.249-16.378 0-22.627z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" role=\"region\" aria-labelledby=\"e-n-accordion-item-1496\" class=\"elementor-element elementor-element-10624cf e-con-full e-flex e-con e-child\" data-id=\"10624cf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b7724b elementor-widget elementor-widget-text-editor\" data-id=\"7b7724b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-teams=\"true\">It is highly recommended. While you can remain on your current software , we are no longer offering support for legacy versions. <\/span>The new Customer Success Program gives you access to improved support, included upgrades, and additional training. Once you sign up, we do offer <span data-teams=\"true\">legacy support within the first year during the process of upgrading your system.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7d577b elementor-widget elementor-widget-spacer\" data-id=\"b7d577b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>LWS Customer Success Program Ensuring Their Continuous&nbsp;Support Simplified&nbsp;Compliance Expert&nbsp;Training Seamless&nbsp;Upgrades Proactive&nbsp;Maintenance Elevate Your Client Partnerships with the Customer Success Program Upsell Them to Better and Faster Product Support! Your clients [&hellip;]<\/p>\n","protected":false},"author":1809,"featured_media":20784,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-23933","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer Success Program Distributors<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.golighthouse.com\/en\/customer-success-program-distributors\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Success Program\" \/>\n<meta property=\"og:description\" content=\"Empowering 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