My Particle Counter Wont Come Out of Stale Mode

My Particle Counter Wont Come Out of Stale Mode Medium Image

LMS Pharma

A stale triggers after a record hasn't been recorded for three times the sum of SampleTime/HoldTime/InitialDelay settings

 

Follow these trouible shooting steps to get your unit on line and your cleanroom back in order:

 

1. Remove power from the unit 

2. Remove network or serial connection

3. Re insert network or serial connection 

4. Apply power 

5. Wait for the first clear data reccord. 

Note: For POE units step 1 and 2 are combined and step 3 and four are combined 

If the error persist contact tech support HERE or talk to a product specialist using our live chat feature in the bottom right of your browser.