Senior Service Engineer


  • On-site and remote service and engineering for systems and software in large enterprise manufacturers
  • Motivated professional, able to initiate tasks, generate questions, and apply innovative solutions.
  • Manage, organize, prioritize, execute and document assignments for multiple projects on time.
  • Positive attitude, take direction well, and comfortable in group situations.
  • Provide training and support to internal service and technical staff on technical and organizational subjects.
  • Provide accurate and timely status information to management for all customers and projects.
  • Willingness to travel frequently to both local and regional customer locations.


  • Education:
    • Bachelor’s Degree in Computer Science, Engineering, or technical field, or equivalent experience
  • Experience:
    • Minimum 2 years in relevant positions, 4+ years preferred.
    • Relevant internships or related experience may be considered
  • Required Skills:
    • Experience with desktop, laptop, and server configuration and troubleshooting
    • Experience with Windows system administration, networking, and software installation, including both hardware and software
    • Understanding of serial and network communication protocols
  • Beneficial Skills:
    • Experience with embedded devices, sensors, data loggers, and/or PLCs
    • Experience with database, programming and/or scripting languages
    • Familiarity with Clean manufacturing environments
    • Familiarity with ISO 9001 processes and documentation
    • Experience in FDA regulated life science industries (pharmaceutical, medical devices, etc.)
    • SCADA systems experience

Additional Requirements:

  • Some travel required (mostly regional and domestic)
  • Typically 6-8 times per year
  • Location:
    • Fremont, CA

Please email your cover letter and resume to the Lighthouse Recruiting Team.